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04 — Conflict and resolution
Conflict Management
Handle disagreement early and directly, before it becomes a grievance, a tribunal claim, or a resignation.
- Duration
- 1 day
- Delivery
- In person or online
- Who it's for
- Managers, HR practitioners, senior leaders
What you'll take away
- Spot conflict early and intervene proportionately
- Run a calm, structured resolution conversation
- Know when informal resolution is right and when process is needed
- Reduce the cost and disruption of formal disputes
What the session covers
- Sources of workplace conflict
- Informal resolution and mediation basics
- Bullying, harassment and where lines sit
- Documenting conversations properly
Book this course for your team.
We'll adapt the content to your organisation and schedule it around your operation. Start with a free, no-obligation consultation.
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