Training, coaching and tailored support.
Our courses run remotely or at your workplace, led by experienced workplace specialists. Sessions are interactive, so your people can ask questions, talk through real situations and learn from one another. Everyone receives a certificate once the training is complete.
New to the people side of the job? See our HR training for managers.
Types of training
In-house training
We come to you and train your managers together, using your real situations as case material.
Online sessions
Live, facilitated sessions for teams spread across sites, delivered in shorter blocks.
One-to-one coaching
Focused support for an individual manager or senior leader over a series of sessions.
Tailored support
We look at your specific challenge first, then design the intervention around it.
Training topics
We support organisations across the following areas to reduce conflict, lift performance and keep good people.
Workplace procedures
Good practice for formal and informal procedures, including absence, performance, discipline and grievance.
Management skills
Day-to-day people management: delegation, expectations, feedback and one-to-ones that get results.
Conflict and resolution
Early intervention, difficult conversations and informal resolution before matters escalate.
Engagement and retention
Reward, recognition and the practical levers that keep good people in your organisation.
Leadership development
Emotional intelligence, presence and the judgement senior leaders need under pressure.
Tailored in-house programmes
Sessions designed around your culture, your challenges and your calendar.
All courses
- 01
Managing People Effectively
The essentials every manager needs: setting expectations, holding good conversations, and leading a team with confidence.
Management skills
1 day, or two half-day sessions
In person or online
- 02
Emotional Intelligence
Build self-awareness and read a room accurately, so difficult moments become manageable rather than damaging.
Leadership development
1 day
In person or online
- 03
Reward & Recognition
Practical approaches to recognising contribution that motivate people and stand up to scrutiny.
Engagement and retention
Half day
In person or online
- 04
Conflict Management
Handle disagreement early and directly, before it becomes a grievance, a tribunal claim, or a resignation.
Conflict and resolution
1 day
In person or online
- 05
Performance Management
A complete approach to setting standards, addressing underperformance, and improving results across a team.
Workplace procedures
1 day, or two half-day sessions
In person or online
- 06
Discipline and Grievance
Run disciplinary and grievance procedures fairly, consistently and in line with the Acas Code of Practice.
Workplace procedures
1 day
In person or online
- 07
Conducting Investigations
Plan and carry out workplace investigations that are thorough, impartial and stand up to challenge.
Workplace procedures
1 day
In person or online
- 08
Managing Absence
Reduce avoidable absence and support people back to work, while managing long-term ill health lawfully.
Workplace procedures
Half day or 1 day
In person or online
- 09
Bullying and Harassment
Recognise, prevent and respond to bullying, harassment and sexual harassment, including the duty to prevent.
Conflict and resolution
Half day or 1 day
In person or online
- 10
Equality at Work
Practical equality, diversity and inclusion training grounded in the Equality Act and everyday decisions.
Leadership development
Half day or 1 day
In person or online
Get in touch
Contact us to talk through the training your teams need, to ask a question about a course you have already booked, or to arrange a session at your own workplace. Most of our work is bespoke, so tell us the challenge and we'll design the session around it.